Contact Us
Have a question about BTC Tools, found a bug, or want to suggest an improvement to our guides? Here’s the fastest way to get help.
Setup & Error Problems
The most common issues — Error 8, empty scan results, login failures — are already covered with step-by-step fixes in our troubleshooting guide.
Open the Help SectionEverything Else
Bug reports, hardware compatibility questions, feedback on the guides, or anything the Help section doesn’t cover — email us directly:
support@btctools.info
Response time: we usually reply within 1–2 business days. When reporting a problem, include your BTC Tools version (v1.3.4 or v1.3.3), your miner model, and what you see on screen — it speeds things up a lot.